Refund Policy

Email support@tradearea.io within 14 days of purchase with the account email, market purchased, and reason for the request. Do not include card details.

We will refund duplicate charges, purchases that fail to grant the stated report access and cannot be corrected promptly, or purchases where the delivered market materially differs from the market shown at checkout. We will also honor refund and withdrawal rights required by applicable law.

Because reports are digital products available immediately, discretionary refunds may be declined after the full report or an export has been accessed, except where the report is defective, misdescribed, or applicable law requires otherwise.

Paddle is the merchant of record and processes approved refunds to the original payment method. Bank or card processing times may vary after Paddle issues the refund.